1900.277270
mars venus restaurant

Privacy Policy

Applicable at website: https://marsvenus.vn/

MarsVenus is committed to absolutely securing and protecting all personal information of Customers when using services at the Restaurant.

1. PURPOSE AND SCOPE OF DATA COLLECTION

To use services (table reservations, additional services…), Customers may be required to provide certain personal information, including but not limited to:

  • Full name
  • Phone number
  • Email
  • Other contact information

Customers are responsible for ensuring that the information provided is accurate and lawful. MarsVenus shall not be liable for any issues arising from incorrect information provided by Customers.

In addition, MarsVenus may automatically collect certain information when Customers access the website, including:

  • IP address
  • Browser type
  • Language used
  • Access time
  • Pages viewed and interaction behavior

2. SCOPE OF USE OF INFORMATION

Customer personal information is used for the following purposes:

  • Confirming and processing reservations / services
  • Contacting and supporting Customers
  • Sending service-related notifications (confirmation, reminders, changes…)
  • Improving service quality and user experience
  • Ensuring safety, security, and fraud prevention

MarsVenus commits to using information only for the stated purposes and in compliance with this policy.

3. PARTIES WITH ACCESS TO INFORMATION

Customer personal information may be shared when necessary with:

  • MarsVenus staff for service provision
  • Partners and service providers supporting operations (data storage, payment, marketing…)
  • Competent government authorities upon legal request

MarsVenus ensures that all related parties comply with information confidentiality obligations.

4. DATA RETENTION PERIOD

Customer personal information will be stored:

  • For as long as necessary to provide services
  • Or until the Customer requests data deletion

In all cases, data will be protected according to MarsVenus system standards.

5. CUSTOMER RIGHTS

Customers have the right to:

  • Request to review, update, or correct personal information
  • Request deletion of information when no longer using the service

Customers can submit requests via:

  • Hotline: 1900 277 270 – 0898 856 780
  • Fanpage or other official MarsVenus communication channels

MarsVenus may require identity verification before making any changes to ensure security.

6. COMMITMENT TO INFORMATION SECURITY

MarsVenus commits to:

  • Not disclosing, transferring, or sharing personal information with third parties without Customer consent, except as required by law
  • Applying appropriate technical and managerial measures to protect data
  • Promptly notifying Customers and authorities in case of data breaches (if any)

However, in certain force majeure situations (e.g., cyberattacks beyond control), MarsVenus cannot guarantee absolute data security.

7. INFORMATION OF DATA COLLECTING AND MANAGING ENTITY

MARS VENUS COMPANY LIMITED
Address: 176/9 Le Van Sy, Phu Nhuan Ward, Ho Chi Minh City, Vietnam
Phone: 1900 277 270 – 0898 856 780
Website: https://marsvenus.vn/

8. POLICY UPDATES

MarsVenus reserves the right to modify this Privacy Policy at any time. The updated version will be published on the website and take effect immediately upon posting.
Continued use of services by Customers constitutes acceptance of the updated terms.